Privacy Policy and Terms Of Use
Last Updated: 07/05/2024
1. Introduction:
Welcome to Stefano Pesapane Music! This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you use my services. By using my services, you agree to the terms outlined in this policy.
"Stefano Pesapane Music”, "I” and “me” refer to Stefano Pesapane Music
2. Information I Collect:
Personal Information:
I may collect personal information, such as your name, email address, and other details when you register for an account or use my services.
Cookies:
I use cookies to enhance your user experience and collect data about your preferences and activities on my platform.
3. How I Use Your Information:
I use the collected information for the following purposes:
To provide and maintain my services.
To improve, personalize, and enhance your experience.
To communicate with you and respond to your inquiries.
To send you updates, newsletters, and promotional materials (you can opt out at any time).
Personal Data I May Collect About You
Identity Data: includes first name, maiden name, last name.
Contact Data: includes billing address, email address, company name, website.
Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from me.
4. Information Sharing:
I may share your information with third parties for specific purposes, including:
Service Providers: I may engage third-party service providers to assist with various aspects of my services.
Legal Compliance: I may disclose information in response to a legal request or to comply with applicable laws.
5. User Responsibilities:
Users must adhere to applicable laws and regulations.
Users are responsible for maintaining the confidentiality of their account credentials.
6. Prohibited Activities:
- Users are prohibited from engaging in activities that violate the law or the rights of others.
- Stefano Pesapane Music reserves the right to suspend or terminate accounts engaging in prohibited activities.
7. Your Rights:
You have the right to:
Access the personal information I hold about you.
Correct inaccuracies in your information.
Request the deletion of your data.
To exercise these rights, please contact me at info@stefanopesapane.com
8. Security:
I will of course carefully protect your privacy according to the General Data Protection Regulation (GDPR).
9. Children’s Privacy
Stefano Pesapane Music Terms of Service require all users to be at least 18 years old.
Stefano Pesapane Music do not knowingly collect Information from children under the age of 13 without parental consent. If you are a child under 13 years of age, you are not permitted to use the Services and should not send any Information about yourself to me through the Services.
In the event that I become aware that I have collected Information from any child, I will delete that Information. If you are a parent or guardian and you believe that your child under the age of 13 years has provided me with Information without your consent, please email me and I will take reasonable steps to ensure that such Information is deleted from the systems.
10. Intellectual Property:
a. All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Stefano Pesapane Music or its content suppliers and is protected by copyright and other intellectual property laws.
b. You may not reproduce, distribute, modify, transmit, or otherwise use any of the content without the prior written consent of Stefano Pesapane Music.
11.Terms of payment
The terms of payment for the price of the Services are described on the Site.
Payment is made by direct debit from the User's credit card number.
The direct debit is implemented by the payment provider Stripe or by PayPal, which alone keeps the User's bank details for this purpose.
Stefano Pesapane Music does not keep any bank details.
The User warrants to Stefano Pesapane Music that he has the necessary authorizations to use the chosen method of payment.
12. Paid services
12.1.Prices
The price of the Services is indicated on the Site. Unless otherwise stated, it is expressed in Euro. Stefano Pesapane Music reserves the right, and on terms and conditions of its sole discretion, to propose promotional offers or price reductions.
12.2.Price revision
The price of Services may be subject to revision by Stefano Pesapane Music at any time at its discretion. The User will be informed of this revision directly on the Site.
13. RETURN & REFUND POLICY
I strive to ensure your satisfaction with every purchase made through Stefano Pesapane Music. If for any reason you are not completely satisfied with your merchandise, I'm here to assist you. Please follow the steps below:
Contact me:
Should you find yourself unsatisfied with your purchase, kindly reach out to me via email and I will promptly assist you in resolving any concerns or issues you may have.
Provide Details:
When contacting me, please include relevant details such as your order number, the item(s) in question (photo), and a brief description of the reason for your dissatisfaction. This will help me expedite the process and provide you with the best possible solution.
Evaluation and Resolution:
Upon receiving your email, I will carefully review your concerns and work diligently to find a suitable resolution. This may include options for returns, exchanges, or refunds, depending on the nature of the issue and my policies.
Resolution Confirmation:
Once a resolution has been agreed upon, I will provide you with clear instructions on the next steps to take. Whether it involves returning the merchandise, receiving a replacement, or processing a refund, I will ensure that you are fully informed throughout the process.
At Stefano Pesapane Music, your satisfaction is my priority, and I'm committed to making your shopping experience as seamless and enjoyable as possible. Thank you for choosing me for your entertainment needs.
14. Changes to This Privacy Policy:
Stefano Pesapane Music reserves the right to update this Privacy Policy to reflect changes in my practices. I will notify you of any material changes via email or by prominently posting a notice on our website.
In the event of any dispute arising from or relating to these Terms of Service, the parties agree that the exclusive jurisdiction and venue for resolving such disputes shall be in Den Haag, The Netherlands
15. Contact Information:
For questions or concerns about this Privacy Policy, please contact me at info@stefanopesapane.com